Client intake, designed for law firms.
Branded booking pages per practice area, custom intake forms, multi-attorney coordination, and bilingual JP/EN client support — so attorneys spend their time on cases, not coordination.
Built for the way law firms work
Three reasons firms choose SailLab over generic schedulers.
Privacy on the booking page
Booking pages can be set to 'private' (link-only access — they don't appear in any public listing). Personal data is encrypted at rest, OAuth tokens use AES-256-GCM. Useful for sensitive matters and confidential intake.
JP/EN bilingual client experience
Many Japanese law firms serve foreign clients. Each booking page has a display-language setting (JA or EN), and confirmation/reminder emails follow the same language automatically.
Multi-attorney coordination
Each attorney has their own calendar, working hours, and time blocks. Booking pages route clients to the right attorney for their matter — corporate, IP, family law — and multi-host meetings let you set required and 'at-least-one' attendees.
Features built for legal practice
Custom intake forms per practice area
Different practice areas need different intake. Corporate: company name, industry, matter summary. Family law: case type and urgency. Build a different form per practice area and SailLab attaches answers to the attorney's calendar invite.
- Required & optional fields with validation
- Multiple field types: text, select, radio, checkbox, date, number
- Form labels can be set in JP or EN per practice area
JP/EN bilingual client experience
Each booking page has a display-language setting (JA or EN). Confirmation and reminder emails follow the same language. Build separate JA and EN pages for the same service if you'd like to give clients a clear choice up front.
- Per-page display language (JA / EN)
- Confirmation & reminder emails in the same language
- Per-attorney profile so foreign clients can see who handles cross-border matters
Court dates & out-of-office, respected
Block out court dates manually or add them to your Google or Outlook calendar — SailLab reads those calendars in real time, so any event there (including private ones) blocks new client bookings automatically. Set per-day-of-week working hours, and one-off blocks with optional weekly recurrence.
- Court-date blocks via manual entry or calendar sync
- Per-day-of-week rules (e.g. no Friday afternoons)
- Buffer time before/after for travel and prep
Set up firm-grade intake in 3 steps
1 STEP 01
Define your practice areas
Set up a booking page per practice area — corporate, IP, family law, real estate. Assign attorneys to each and add a tailored intake form.
2 STEP 02
Set visibility and intake questions
Choose 'private' (link-only access) for sensitive matters or 'public' for general consultations. Add the intake questions you want every prospective client to answer before booking.
3 STEP 03
Run intake at firm scale
Clients book; their intake answers and contact details reach the attorney before the meeting. Attorneys walk in with the client picture; coordination overhead drops to near-zero.
Other ways teams use SailLab
Law firm FAQ
How is client data protected?
Personal data and intake answers are encrypted at rest. OAuth tokens (used for calendar sync) use AES-256-GCM encryption. Booking pages can be set to 'private' so only people with the direct URL can access them — they don't appear in any public listing.
Can each practice area have its own booking flow?
Yes. Create a separate booking page per practice area — each with its own intake form, attorney assignment, duration, and visibility setting. Clients see only the flow that fits their matter.
Can attorneys block out specific case-related times?
Yes. Each attorney can block court dates, depositions, and prep time individually — manually or by adding them to their Google or Outlook calendar (SailLab reads those calendars in real time). Recurring blocks are also supported (e.g. 'no Friday afternoons').
Can we run JP and EN booking pages for the same service?
Yes. Each booking page has a display-language setting (JA or EN), and confirmation/reminder emails follow the same language. For firms serving foreign clients, this means a clear, on-brand experience in either language without manual translation work.
More billable time. Less front-desk work.
Free to start. Add multi-attorney scheduling on Light or Standard.